I contacted Neil regarding my dog Lizzy as I was doing ok, but I was struggling with Recall, and everything Neil said made complete sense and everything Neil explained to me was easy he treated me really good, and gave me easy to follow steps, and its been a good few months now since Neil was last with us.I would like to thank Neil for everything, Lizzy is doing amazing and i am now confident that Lizzy will come back to meWould highly recommend Neil